{"id":7,"date":"2017-04-11T20:51:57","date_gmt":"2017-04-11T20:51:57","guid":{"rendered":"http:\/\/sherryumlah.com\/home\/?page_id=7"},"modified":"2021-10-05T18:29:07","modified_gmt":"2021-10-05T18:29:07","slug":"resume","status":"publish","type":"page","link":"http:\/\/sherryumlah.com\/home\/resume\/","title":{"rendered":"Resume"},"content":{"rendered":"<h2>Experience<\/h2>\n<p><strong>Engineering Manager, Ecosystem \u2013 Harvest, Remote<br \/>\n<\/strong><em>September 2020 \u2013 Present<br \/>\n<\/em>\u2022\u00a0<span style=\"font-weight: 400;\">Accountable for the successful outcomes\u00a0of Harvest&#8217;s Ecosystem\u00a0team, which focuses on billing, backend services, API, and integrations<br \/>\n\u2022\u00a0Providing\u00a0ongoing mentorship and oversight in engineering teams\u2019 day-to-day execution<br \/>\n\u2022\u00a0Fostering a learning culture through\u00a0encouraging growth mindset and creating a psychologically\u00a0safe environment for growth<br \/>\n\u2022\u00a0Aligning\u00a0strengths and areas of development for direct reports\u00a0with business goals and\u00a0opportunities<br \/>\n\u2022 Interviewing, recruiting and onboarding of new talent and team-building<\/p>\n<p><\/span><\/p>\n<p><strong>Engineering Manager \u2013 Abstract, Remote<br \/>\n<\/strong><em>September 2019 \u2013 August 2020<\/em><strong><br \/>\n<\/strong>\u2022 Providing ongoing mentorship and oversight in engineering teams\u2019 day-to-day execution<br \/>\n\u2022 Career growth of individual team members, establishing a one-on-one relationship to foster the development of talent<br \/>\n\u2022 Interviewing, recruiting and onboarding of new talent and team-building<br \/>\n\u2022 Project management and department liaison for cross-functional squads in an Agile environment: daily scrum, biweekly sprints, planning, grooming, and retrospectives<br \/>\n\u2022 Responsible for Atlassian Jira administration: design of project workflows, user management, and integrations with 3rd party tools<br \/>\n\u2022 Transitioned all company documentation from Dropbox Paper to Atlassian Confluence and provided companywide training on using Confluence<\/p>\n<p><strong>Engineering &amp; Techdegree Success Manager &#8211; Treehouse, Remote<\/strong><br \/>\n<em>May 2017 &#8211;\u00a0September 2019<br \/>\n<\/em>Responsible for managing Engineering and Techdegree Success teams and initiatives including:<br \/>\n\u2022\u00a0 Establishing and reporting on quarterly OKRs to achieve business outcomes<br \/>\n\u2022\u00a0 Continuous product evaluation and program management of Techdegree product based on user feedback, NPS scores, and enrollment, engagement, and attrition metrics<br \/>\n\u2022\u00a0 Agile project management: leading cross-functional teams, project kick-offs, weekly scrums, Jira story writing, blameless retrospectives, ensuring proactive communication about project status and\u00a0recording documentation in Confluence<br \/>\n\u2022\u00a0 Interviewing, recruiting and onboarding of new hires,\u00a0creating apprenticeship playbooks, and\u00a0providing ongoing mentorship<br \/>\n\u2022\u00a0 Coaching on career growth of individual team members with weekly one-one-ones to establish trusted\u00a0relationships\u00a0and foster the development of talent<br \/>\n\u2022\u00a0 Creating employee engagement through team-building strategies and fostering a culture of innovation<br \/>\n\u2022\u00a0\u00a0Managing contractors, vendors, software licenses, and tool audits<\/p>\n<p><strong> Adjunct Instructor, Career &amp; Technical Education \u2013 McHenry County College, Remote<\/strong><br \/>\n<em>Part-time, January 2017 \u2013 Present<br \/>\n<\/em>Responsible for facilitating online\u00a0courses for:<br \/>\n\u2022 CDM-111 Computer Literacy for the Mac,<br \/>\n\u2022 WEB-115 HTML &amp; SASS,<br \/>\n\u2022 WEB-105 Web Fundamentals, and<br \/>\n\u2022 PRG-147 Intro to JavaScript Programming<\/p>\n<p><strong>Software Engineer \u2013 Articulate, Remote<br \/>\n<\/strong><em>February 2015 \u2013\u00a0May 2017<br \/>\n<\/em>Responsible for front-end development of web applications and marketing including five customer-engaging WordPress blogs, three marketing web sites, HTML e-mail campaign templates, and landing pages.<br \/>\n\u2022 Web Application Development: Ruby on Rails, Coffeescript, React.js, HAML, SASS, Object-Oriented CSS (OOCSS) with BEM syntax, Internationalization via YAML<br \/>\n\u2022 Landing Pages: Salesforce API and Marketo API integration, jQuery and vanilla Javascript<br \/>\n\u2022 HTML E-mail template design and development with Litmus testing<br \/>\n\u2022 WordPress Blogs: PHP, custom theme and child theme development, WPEngine Multisite Network environment, integration with Salesforce, Marketo , and Digesto Perkuto to schedule e-mail digests of blog posts<br \/>\n\u2022 A\/B Testing, Google Analytics, Google Tag Manager<br \/>\n\u2022 Collaboration: GitHub, GitHub Issues, Pivotal Tracker, Trello, Slack, Zoom, ScreenHero<\/p>\n<p><strong>Production Engineer Contractor \u2013 Jellyvision, Chicago, IL<br \/>\n<\/strong><em>February 2014 \u2013 January 2015<\/em><br \/>\nResponsible for the UI\/UX, front-end design, and back-end programming of several applications using various technologies including:<br \/>\n\u2022 HTML5, CSS3, LESS, Javascript, jQuery, Mustache.js<br \/>\n\u2022 Atlassian Stash, Atlassian Confluence, Github, Versions, GitX, Amazon Web Services<br \/>\n\u2022 Netflix\u2019s Gibbon API, Jellyvision\u2019s TalkShow and Playback Factory Software<br \/>\n\u2022 Custom WordPress Themes and Plugins<br \/>\n\u2022 Node.js, Backbone.js, and Amazon DynamoDB applications<\/p>\n<p><strong>Director of Programming &amp; Analysis\u00a0 \u2013 Human Kinetics, Champaign, IL<br \/>\n<\/strong><em>July 2008 &#8211; April 2012<\/em><br \/>\nDirected Human Kinetics&#8217; e-Learning Unit and the production of over 60 e-learning courses and hundreds of ancillary products: instructor resources (presentation packages, image banks, podcasts, video, SCORM-conformant test banks) and student resources (courseware and online study guides).<\/p>\n<p>\u2022 Developed cost\/sales estimates for the acquisition of new projects and prioritization of development<br \/>\n\u2022 Managed all stages of project design and development including staffing resources, instructional design, subject-matter expert relations, content acquisition, media acquisition (audio\/video\/art\/photo), programming and analysis, database integration, publishing, and usability studies.<br \/>\n\u2022 Provided technical solutions to streamline production of courses utilizing Lectora, Articulate, and Adobe Presenter which resulted in cost savings of $185,000 per year<br \/>\n\u2022 Led web site development and social media marketing strategies including streamlining feeds across social networks (Twitter, Facebook, WordPress), and content curation.<br \/>\n\u2022 Programmed custom Facebook applications for headquarters and international subsidiaries to increase customer engagement.<br \/>\n\u2022 Analyzed web site statistics, using Google Analytics, to better manage viewers\u2019 experiences and boost SEO (search engine optimization) through organic search results.<br \/>\n\u2022 Led several committees and large project initiatives including the ancillaries strategy team, corporate rewards program, and testing task force.<\/p>\n<p><strong>Web Application Programmer (Sole Proprietor) \u2013 Zabbo Communications, Coal Valley, IL<br \/>\n<\/strong>2000-2014<br \/>\nSpecialized in UI\/UX design and developing responsive, user-oriented, cross-platform compatible web-based applications utilizing HTML5, CSS3, Javascript, jQuery, PHP, MYSQL databases, and emerging web technologies.<\/p>\n<p><strong>Senior Developer &amp; Project Manager \u2013 Leo Alliance, Champaign, IL<br \/>\n<\/strong><em>January 2000 \u2013 July 2004<br \/>\n<\/em>Developed and managed multimedia projects including web-based applications, marketing campaigns, and e-learning courseware for a wide range of clients<br \/>\n\u2022 Founded the corporation&#8217;s annual \u2018Conference on Strategic Growth for Businesses &amp; Entrepreneurs.&#8217;<br \/>\n\u2022 Managed and developed computer-based and web-based training software utilizing various software including HTML, PHP\/MySQL, Authorware, Flash, and other authoring tools.<br \/>\n\u2022 Designed, developed, and managed the production of four courses for a Fortune 50 insurance company totaling $840,000 in revenue. Worked directly with their Continuous Renewal Group to conduct Six Sigma process improvement, resulting in over $8,000,000 in savings corporate-wide.<br \/>\n\u2022 Designed, developed, and published over 80 websites for the corporation&#8217;s clientele as well as other various print and electronic multimedia ranging from kiosks to product packaging.<\/p>\n<p><strong>Internet Marketing Specialist &#8211; Business Partner Solutions (now Avnet), San Antonio, TX<br \/>\n<\/strong><em>January 1998 \u2013 January 2000<\/em><br \/>\nProduced training and marketing campaigns through the development of electronic advertising, a corporate training knowledge base, internal web-based training programs, branded presentations, educational trade show kiosks, screen saver programs, and national and international corporate websites.<br \/>\n\u2022 Produced over 50 websites for IBM business partners and solution providers<br \/>\n\u2022 Produced intranet applications utilizing Lotus Notes and the Domino Server<br \/>\n\u2022 Assisted in developing web-based marketing companies for the corporation and its partners<br \/>\n\u2022 Awarded newcomer of the year<\/p>\n<p><strong>Contracted Guide \/ Web Site Portals Manager &#8211; About.com (a subsidiary of The New York Times), Remote<\/strong><br \/>\n<em>November\u00a01996 \u2013 December\u00a02002 <\/em><br \/>\n\u2022 Created instructional design of \u2018how-to\u2019 articles and all topic portal content<br \/>\n\u2022 Authored bi-weekly features utilizing HTML and various software tools<br \/>\n\u2022 Produced accompanying media (graphic design\/illustration) for articles and bi-weekly e-newsletters<br \/>\n\u2022 Built and managed an online community through marketing, hosting, and moderating forum and chat discussions<\/p>\n<h2>Education &amp; Training<\/h2>\n<p>\u2022 Mobile Media Programming B.A., Columbia College Chicago \u2013 GPA 3.981, Summa Cum Laude \u2013 December 2014<br \/>\n\u2022 Digital Media, A.A.S., McHenry County College &#8211; Crystal Lake, IL \u2013 GPA 4.0 with High Honors, Dean\u2019s List \u2013 May 2013<br \/>\n\u2022 3D Modeling and Animation Certificate &#8211; The Illinois Institute of Art at Schaumburg, IL \u2013 July 2012<br \/>\n\u2022 Internet Game Programming Certificate &#8211; McHenry County College &#8211; Crystal Lake, IL \u2013 May 2012<br \/>\n\u2022 WellCoaches Graduate &#8211; Wellness and Life Coach Training (https:\/\/wellcoachesschool.com) &#8211; 2005<br \/>\n\u2022 Fine Arts Program \u2013 York University \u2013 North York, Ontario, Canada &#8211; 1996<\/p>\n<h2>Other Experience<\/h2>\n<p>\u2022 2016-2017: Served on McHenry County College&#8217;s Business and Industry Leadership Team<br \/>\n\u2022 2012-2014: Volunteered for <a href=\"http:\/\/www.assissi.org\" target=\"_blank\" rel=\"noopener noreferrer\">Assissi Animal Foundation<\/a>, Crystal Lake, IL<br \/>\n\u2022 2009 &#8211; Named by Central Illinois Business as one of 40 outstanding leaders under the age of 40 (Sherry Schuller)<em><br \/>\n<\/em>\u2022 2005-2006: Served on the Board of Directors for the Village of Savoy, IL&#8217;s Economic Development Corporation<br \/>\n\u2022 2005: Co-authored this book:\u00a0<a href=\"https:\/\/www.amazon.com\/Ways-Entrepreneurial-Success-Brendan-McGinty\/dp\/0974894109\" target=\"_blank\" rel=\"noopener noreferrer\">222 Ways to Entrepreneurial Success<\/a><br \/>\n\u2022 2004-2005: Served on the Board of Directors for the Champaign-Urbana Advertising Club<br \/>\n\u2022 2004-2006: Co-founded the CUGROW Conference for Businesses and Entrepreneurs<em><br \/>\n<\/em><em><br \/>\n<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Experience Engineering Manager, Ecosystem \u2013 Harvest, Remote September 2020 \u2013 Present \u2022\u00a0Accountable for the successful outcomes\u00a0of Harvest&#8217;s Ecosystem\u00a0team, which focuses on billing, backend services, API, and integrations \u2022\u00a0Providing\u00a0ongoing mentorship and oversight in engineering teams\u2019 day-to-day execution \u2022\u00a0Fostering a learning culture through\u00a0encouraging growth mindset and creating a psychologically\u00a0safe environment for growth \u2022\u00a0Aligning\u00a0strengths and areas of development [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":31,"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":590,"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/pages\/7\/revisions\/590"}],"wp:attachment":[{"href":"http:\/\/sherryumlah.com\/home\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}